Frequently Asked Questions

Scanning | Digitizing | Preserving

Is it safe?

Yes. We are experts in data conversion; we are trusted by law firms, private businesses, schools, and individuals. We are HIPPA compliant and take confidentiality very seriously. Your precious memories and important information are safe and protected.
 
How long does it take?


Orders range in time frame depending on the the project, but we will confirm order receipt. We'll also keep you informed along the way. You will receive personalized updates throughout the entire process.

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Where are they processed?

Every order is handled on site at our Phoenix or Tucson location. Your order is completed by our highly trained technicians (never out sourced) and is quality controlled. 

What services do you offer?

We do multimedia digital conversion, preservation, and restoration. We scan documents, newspapers, reports, and other paper items. We digitize photos, slides, and film negatives as well as vinyl (33s, 45s, and 78s), and 

See our complete offering sheet

Why not scan my materials myself?

Let’s say you want to scan 500 pictures, it will cost you: 
• 40 monotonous hours of scanning (5 months if you dedicated 2 hrs/weekend) 
• About $1500+ for a high quality scanner 

OR 

Roughly $250 at Archive Advantage and no time at all. 

What is DPI? What is the fuss about resolution? 

DPI stands for "dots per inch", and is a common technical term in scanning.

DPI tells you the number of pixels per linear inch that a scanner will produce in your scan file. The higher the dpi, the larger your scan will be in terms of both pixels, megabytes, and quality.

We feel scanning at high resolution is important, since you can't be sure what uses you will have for the scan in the future. So generally, what's needed is a scan that has resolution that is high enough to allow you to do enlargements, printing, and cropping from the scan file. On the other hand, it's possible to scan with too much resolution too--some very detailed scans can actually pick up and magnify the grain of the paper (if a print) or the film itself (if a negative or slide). So we have found that our standard resolution of 1200 dpi  for 35mm slides and negatives, and 600 dpi for paper photos, strikes the right balance.